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Privacy Policy

Privacy Policy for Tuio.ro

Effective Date: [01.01.2025]

Tuio.ro (“we,” “our,” or “us”) is a creative agency dedicated to delivering innovative solutions. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://tuio.ro (the “Site”), in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

By using our website, you agree to the practices described in this policy. If you do not agree, please do not use the Site.

1. Information We Collect

We may collect and process the following categories of personal data:

a. Information You Provide to Us

  • Name
  • Email address
  • Phone number
  • Company name
  • Project details or inquiries submitted via our contact forms
  • Any other information you voluntarily provide through forms or communication

b. Information We Collect Automatically

When you visit tuio.ro, we may automatically collect:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on the site
  • Referring website or source
  • Cookies and similar technologies (see Section 6)

c. Information from Third Parties

We may receive information from third-party analytics providers (e.g., Google Analytics), advertising networks, or social media platforms, as permitted by their terms and your privacy settings.

2. How We Use Your Information

We use your personal information to:

  • Provide and manage access to the Site
  • Respond to inquiries or customer service requests
  • Improve the Site’s content, layout, and performance
  • Analyze trends and usage patterns
  • Send marketing or promotional communications (if you opt in)
  • Comply with legal obligations

3. Legal Basis for Processing (GDPR)

We only process personal data when we have a legal basis under GDPR:

  • Consent – when you’ve given clear consent (e.g., newsletter sign-ups)
  • Contract – to fulfill a contract (e.g., project collaboration)
  • Legal obligation – to comply with laws or regulations
  • Legitimate interests – for business purposes unless overridden by your rights

4. Sharing Your Information

We do not sell your personal data. We may share your information with:

  • Service Providers (e.g., hosting, email services, payment processors)
  • Analytics Providers (e.g., Google Analytics)
  • Legal Authorities if required by law
  • Business Transfers in case of a merger, acquisition, or asset sale

All third parties are required to handle your data securely and only process it for specified purposes.

5. Data Retention

We retain your personal data only as long as necessary for the purposes described in this policy, or as required by law. After that, your data will be deleted or anonymized.

6. Cookies and Tracking Technologies

Tuio.ro uses cookies to enhance your experience. These may include:

  • Essential cookies – needed for site functionality
  • Analytics cookies – help us understand how visitors use our site
  • Marketing cookies – used for advertising purposes

You can manage cookie preferences through your browser settings. For more details, see our Cookie Policy.

7. Your Rights (GDPR)

As a user located in the European Union, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request deletion (“right to be forgotten”)
  • Restrict or object to data processing
  • Withdraw consent at any time
  • Request data portability

To exercise your rights, contact us at contact [at] tuio [dot] ro.

8. Data Security

We implement appropriate technical and organizational measures to secure your personal data. These include SSL encryption, secure servers, and access controls. However, no system is 100% secure, and we cannot guarantee absolute security.

9. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as EU Standard Contractual Clauses.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of such websites. We encourage you to read their privacy policies.

11. Children’s Privacy

Tuio.ro is not intended for use by children under the age of 16. We do not knowingly collect personal data from children. If you believe we have unintentionally collected such information, contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top will be revised accordingly. We encourage users to review this page regularly to stay informed.

13. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

Email: contact [at] tuio [dot] ro

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